Disclaimer, Exchange, & Shipping Policy
BLOOM FRESH SKINCARE, LLC products and information has not been evaluated by FDA (U.S. Food & Drug Administration). These products are not intended to diagnose, treat, cure or prevent any disease. If a condition persists, please contact your physician. If you’re pregnant and/or nursing, please consult a physician prior to using any products containing essential oils.
If you have any known or suffer from allergies, please check product ingredients; on the product label or website for specific products. Please contact us at customercare@bloomfreshskincare.com, if you do not see the ingredients or have questions.
ESSENTIAL OILS SENSITIVITY:
Essential oils are pure and made up of a number of components, while sensitivities or mild reactions to ingredients are rare, they can occur. Often people are unaware of the exact ingredient which can cause their skin to be sensitive, therefore the source of the irritation can be difficult to determine. Your skin is more sensitive during hormonal fluctuations, pregnancy, menopause, seasonal variation and while taking medication. We recommend patch-testing all products on your skin.
SHIPPING POLICY:
When will my products be shipped?
All BLOOM FRESH SKINCARE products are crafted by hand n small batches to ensure freshness. We ship all products within 5 to 7 business days after payment is received. There may be occasional small delays if we’re handling large orders. But rest assured, we promise to do everything in our power to get your products to you on time and exceed your expectations.
How are my products being shipped?
Shipping is FREE on orders over $70 (US shipping addresses only)! We ship orders USPS Priority Mail (2-3 days) based on USPS, excluding holidays, and weekends. Please email us at customerservice@bloomfreshskincare.com if you require expedited shipping or a different shipping method.
SHIPPING CONFIRMATION:
We’ll send you an order confirmation email once your order and payment has been received. We’ll then send you a second email confirming completion and shipment of your order along with tracking information. If, for some reason, you have a problem receiving these emails, please contact us at customerservice@bloomfreshskincare.com or check spam.
RETURNS:
Due to the personal nature of our items and for hygienic reasons, we are unable to accept returns. Since our products are all crafted by hand, please expect that each formulation will be unique and may vary slightly from batch to batch.
If you receive an incorrect item or an item is damaged during transit, please let us know within three (3) days. If you are not satisfied with a product, please reach out to us immediately and we’ll try out best to make it right. PLEASE NOTE ALL SALES ARE FINAL. RETURNS ARE NOT ACCEPTED.
IMPORTANT: All damages, broken containers, caps, must be reported within three (3) days upon receipt. Damages or report of shortages will not be accepted after three (3) days. Contact by phone 470.754.5331 or email at customerservice@bloomfreshskincare.com.
We are not responsible for packages that show as delivered that are left outside your door, with a concierge or neighbor, or any other receiving party. We are also not responsible for packages shipped to incorrect addresses, so please be sure to check your shipping address before submitting your order. Please select the shipping option that best suits your delivery needs during “Checkout.” We do not ship to APO or PO Boxes.